Privacy Policy

Last updated: April 1, 2026

1. Introduction

Welcome to soots.ai ("Website"), operated by Soots Solutions B.V. ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website.

2. Data Controller

Soots Solutions B.V. is the data controller responsible for your personal data. If you have questions about this Privacy Policy or our data practices, you can contact us at:

3. Information We Collect

3.1 Information You Provide

When you interact with our Website, you may voluntarily provide personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you submit through forms or scheduling tools on our Website

3.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies and similar technologies:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit
  • Device information

3.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how visitors use our Website. The information generated by the cookie about your use of the Website is generally transmitted to and stored on a Google server in the United States.

We have enabled IP anonymization, meaning your IP address is truncated within the European Union or the European Economic Area before being transmitted to Google.

Google may transfer this information to third parties where required by law or where third parties process the data on Google's behalf. For more information on how Google uses data, please visit: https://policies.google.com/privacy

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

3.4 Calendly

We use Calendly, a scheduling platform provided by Calendly LLC, to allow you to book meetings and appointments with us. When you use Calendly through our Website, Calendly may collect personal information such as your name, email address, and any additional information you provide during the scheduling process.

Calendly processes this data in accordance with its own privacy policy, which you can find at: https://calendly.com/privacy

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Consent: When you voluntarily provide your information or accept cookies.
  • Legitimate interest: To analyze website usage and improve our services.
  • Contractual necessity: To fulfill any services or commitments we have with you.
  • Legal obligation: Where we are required to process data by law.

5. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Website
  • Analyze website traffic and usage patterns to improve user experience
  • Respond to your inquiries and requests
  • Schedule meetings and appointments through Calendly
  • Send communications relevant to our services (with your consent)
  • Comply with legal obligations

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with the following third parties:

  • Google LLC — for website analytics (Google Analytics)
  • Calendly LLC — for appointment scheduling
  • Service providers — who assist in operating our Website and delivering our services, bound by contractual obligations to protect your data
  • Legal authorities — when required by law or to protect our legal rights

7. International Data Transfers

Some of our third-party service providers, including Google and Calendly, are based in the United States. When personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data collected through Google Analytics is retained in accordance with our configured data retention settings.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Restriction: Request restriction of processing of your data.
  • Portability: Request transfer of your data to another controller.
  • Objection: Object to the processing of your personal data.
  • Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@soots.ai. We will respond to your request within one month.

10. Cookies

Our Website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your experience.

Types of cookies we use:

  • Essential cookies: Required for the Website to function properly.
  • Analytics cookies: Used by Google Analytics to collect information about how you use our Website.
  • Third-party cookies: Set by services like Calendly when embedded on our pages.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Soots Solutions B.V.
Email: privacy@soots.ai
Website: https://soots.ai